Description

I n s p i r a t i o n

Product Information & Policies

✦ Essential Details ✦

• Handmade & Unique: Each piece is meticulously handcrafted from Liuli (colored glass), making every item one-of-a-kind.

• Natural Variations: Please note that slight variations in size (approx. ±5%), shape, and color are inherent to the handmade process and are not considered defects.

• Packaging & Assembly: The flower and pot are shipped separately for safety. Simple assembly is required upon arrival; a video guide will be provided.

• Production Time: This is a made-to-order item. Please allow up to 45 days for careful crafting and delivery.

✦ Care Instructions ✦

• Gently clean with a soft, dry cloth or one lightly dampened with clear water.

• Avoid abrasive chemicals and prolonged direct sunlight to maintain the glass’s color and clarity.

✦ FAQs & Policies ✦

Can I customize my order?
Yes, we offer customization. Please contact us before ordering to discuss your needs.

What if my order arrives damaged?
We stand by our quality. If you receive a damaged item, please contact us within 2 days of delivery with photos or an unboxing video for a swift resolution.

Do you accept returns?
Due to the custom, handmade nature of our products, we cannot accept returns or exchanges based on personal preference. We appreciate your understanding.