Mr. Magic | Underglaze Carved Coffee Cup-230mL

Description

I n s p i r a t i o n

Frequently Asked Questions

• What is the production lead time?This product is custom-made. The production cycle is approximately 1 month, and the finished product is delivered within 45 days. Customers requiring urgent delivery are advised not to purchase, as we carefully craft each piece with meticulous attention to detail.
• Is product customization available?Yes, customization services are available. Please contact us to discuss your specific customization requirements.
• What should I do if the product is damaged during shipping or has quality issues?We value every customer’s experience. If the product is damaged during shipping or has quality issues, please contact our customer service immediately. You will need to provide an unboxing video and details of the damage. We will provide compensation or a replacement as appropriate.
• How should I care for the porcelain cup?Handle with care. Avoid dropping, knocking against hard surfaces, or sudden temperature changes (e.g., pouring boiling water into a cold cup). Clean gently with a soft cloth or place it in the dishwasher. Do not use abrasive cleaners. The cup is safe for microwave use. Keep away from direct sunlight to preserve glaze color.
• Is the cup a limited edition?Yes, each cup is part of a limited edition. Due to handmade production, quantities are limited. Once sold out, it may take time before a new batch is available.
• Do you accept returns?Due to the custom, handmade nature of our products, we cannot accept returns or exchanges based on personal preference. We appreciate your understanding.